Warranty & After-Sales Support
At EMIAH, we believe true comfort comes with reliability you can trust.
That’s why every EMIAH chair is backed by a 3-Year Limited Warranty, giving you peace of mind whether you’re working, relaxing, or unwinding.
🛡️ 3-Year Limited Warranty
All EMIAH office and recliner chairs are covered for 36 months from the date of delivery, protecting against defects in materials and workmanship under normal home or office use.
✅ What’s Covered
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Structural components: frame, base, armrests, backrest
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Functional parts: gas lift, footrest, reclining mechanisms
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Electrical / motorized components (if applicable)
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Manufacturing defects in upholstery or stitching
❌ What’s Not Covered
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Normal wear and tear, aging, discoloration, or fading
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Damage caused by misuse, abuse, or improper assembly
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Unauthorized repairs or modifications
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Accidental damage, spills, or improper maintenance
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Products used in commercial, rental, or shared office environments
📩 How to Make a Warranty Claim
If something doesn’t feel right, we’re here to help.
Please email support@emiah.com with the following information:
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Your order number
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A brief description of the issue
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Clear photos or videos showing the problem
Our support team will respond within 2 business days with the next steps.
Depending on the issue, we may offer:
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Replacement parts
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Repair guidance
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A product replacement or partial refund
💬 Frequently Asked Questions
For more details about warranty coverage, shipping, or after-sales service,
please visit our FAQ page.
🤍 Our Promise
Your EMIAH chair is designed to be one of the most dependable seats in your home or office.
From materials to mechanisms, every detail is crafted to deliver long-lasting comfort, quality, and confidence—day after day.